Philadelphia and the Pennsylvania Convention Center’s customer-focused changes have enhanced exhibitor rights and customer service and impacted the way our customers do business at the building. Your colleagues, the people who plan meetings and conventions around the country, are noticing. Take a look at what some of them are saying.
“There are lots of cities that can manage the logistics of a convention, but you find very few who have the attitude who have the can-do spirit … that we found in Philadelphia. Folks who are willing to go the extra mile, who understand what we need before we say what we need and who are willing to work 24/7 … to make this convention successful.”
— The Rev. Leah Daughtry, CEO of the Democratic National Convention Committee
“We didn’t hear ‘no’ in that building as we were going through this process on any level, whether that was from labor or from management or anywhere within the structure. What we heard was ‘what’re you trying to accomplish? Let us give you some other ideas of how that might be possible’ if my idea wasn’t necessarily the best way.”
— Greg Talley, president and CEO of Talley Management Group, which served as lead logistics partner for the World Meeting of Families
“I have felt senior leadership presence every day in [the Pennsylvania Convention Center].The general manager served as manager on duty on my big night where I had to turn the entire building. You don’t see that in a lot of cities; you don’t see that in a lot of facilities.”